Dozed Support
Write in English or Swedish. Please include your Dozed version (shown under Profile → About → Version) and which iPhone you use.
Common questions
I'm not getting reminders
Check that notifications are enabled for Dozed in iOS Settings (Settings → Dozed → Notifications). The app also shows a warning on the home screen when it detects that notifications are blocked. Profile → Schedule & reminders shows whether reminders are active and how far in advance they are sent.
My dose isn't in the list
Tap Custom dose in the dose picker — available during onboarding, when logging, and in the dose schedule. Any value can be entered, including microdoses.
My data isn't on my new phone
Dozed syncs through your private iCloud. Make sure you are signed in to the same Apple Account and that iCloud Drive is on. The first fetch usually takes under a minute. Status is shown under Profile → iCloud.
How do I cancel Dozed Premium?
Subscriptions are handled by the App Store, not by the app: open Settings → your name → Subscriptions on your iPhone. Cancelling at least 24 hours before the end of the period stops it from renewing. Cancelling during a free trial means you are not charged.
Can I export my data?
Yes. Profile → Export gives you a CSV of everything you've logged and a PDF report for your doctor. CSV export is free — your data should never be locked in.
The app crashed
iOS collects a crash report on your device. Under Profile → About you'll find Share diagnostics when there is something to share — it sends a short text summary, no health data. Please attach it to your email.
About the app
Dozed is a logbook for GLP-1 treatment. It does not provide medical advice and makes no dosing recommendations beyond showing the schedule you entered yourself. Always consult your doctor about dosing and treatment.